Swan Home Care Services

Swan Care Services offers care and support services to a range of customers with varying needs. We pride ourselves on the quality of our services and we are dedicated to providing flexible, person centred care and support services for all. Our personalised and enabling approach means that people are able to maintain their independence, stay in their home for as long as possible and most importantly, enjoy life.

Our services include:

  • Assisting with your personal care needs
  • Rising and Retiring
  • Support with medication
  • Meal and hot drink preparation
  • Domestic assistance
  • Shopping

We provide a complete range of Home Care services which are available to all clients including those who are:

  • Receiving a Direct Payment
  • Commissioned by Adult Social Services
  • Self Funded

Contact us on 0345 683 8809 and a member of our team will be more than happy to help you and talk you through your options.

Looking after your home

We recognise the importance for some customers of being involved in the local community and getting around to appointments. We offer a variety of services to help you get out and about and to do the things you enjoy. We offer help and support with:


  • Attending hospital appointments etc
  • Attending local activities/clubs
  • Food Shopping
  • Going into Town


If you are interested in receiving any of the above services, please contact us.

Health & Wellbeing

Our health and wellbeing service not only provides essential personal care, but also offers customers the option of a companionship service to keep you company. Our sleep in service provides extra reassurance if you need assistance with any personal care tasks during the night.


  • Meal and hot drink preparation
  • Companionship
  • Dressing/undressing
  • Rising and retiring
  • Personal Care including bathing, shaving, showering, washing hair
  • Nutrition and hydration needs
  • Assistance with intimate personal care
  • Catheter care
  • Incontinence management
  • Assistance with surgical stockings
  • Prompting, collecting and disposing of medication
  • Checking the safety of the client
  • Sleep in (assessment required)


If you are interested in receiving any of the above services please contact us.

Getting around

We recognise the importance for some customers of being involved in the local community and getting around to appointments. We offer a variety of services to help you get out and about and to do the things you enjoy. We offer help and support with:

  • Attending hospital appointments etc
  • Attending local activities/clubs
  • Food shopping
  • Going into town

If you are interested in receiving any of the above services, please contact us.

Companionship and Community

We work with you and your family and friends to ensure that you are supported to live your life in the way that you choose.

We believe staying active, learning new skills and looking after your emotional well-being keeps you younger for longer.

Swan Care Services can provide companionship and support in the community to keep you active and mentally well.

We will get to know you, your passions, skills and interests and support you to harness these, living a full and active life.

We can support you to access the local community, building your social network to attend clubs, getting to know you and exploring your interests and passions.

Swan Care Services believes that a person’s passion for living comes from the people around them and the relationships they have.

Our care workers are experienced in supporting both the mental and emotional well-being of elderly people and their families. A core focus of home care is to build a meaningful relationship that can encourage socialising, happiness and independence.

We offer a range of support to enable our customers to stay in their own home for as long as possible if they wish to. 

  • Swan's Rapid Response Service
  • Falls Prevention
  • Reablement
  • Adult Social Care
  • Home from Hospital (North East Essex)
  • Night Owl Service (North East Essex)

Please do call us on 01277 844777, or email [email protected] for more information on any of our services, or to make a referral. 

Customer journey

Whether you are looking for home care or support for yourself or someone else, we will assist you throughout the process to ensure we tailor the right care and support.

 

Browsing our services

We offer a complete range of care and support services which can be viewed by visiting the Our Services Page. If you are not sure of the services required, you can call us on 0345 683 8809 or email [email protected] for more information.

Assessment of needs

Once you have contacted us, we will arrange to visit you and your family, or those that know you best, to talk about your needs, wishes and preferences.

This is to ensure we can develop a care and support plan that meets all of your requirements.

Allocating and support workers

All of our care and support workers are DBS checked and provide a high quality and professional service. Wherever possible, we strive to provide a Care and Support Worker who shares similar interests and cultural beliefs with you or your loved one.

Receiving our service

You or your loved one will then receive a service from one of our friendly and qualified team from a mutually agreed date. We will contact you to advise when the service will start and introduce the primary care and support worker.

Frequently Asked Questions

Here are some of the most common FAQ's. However, we're always happy to talk to you, so please do give us a call and we'll be glad to help.